Small Town Counseling is now accepting new clients.
*Updated May 2024
WHAT TO EXPECT
What is a Waitlist?
Thank you for your interest in our mental health services and thank you for your patience. Unfortunately, due to high demand for our services, we sometimes need to open a waitlist before we are able to offer you regular, weekly sessions. On average, we maintain a waitlist 75% of the year. A waitlist allows us to keep your information on file and contact you when a spot opens with either your preferred therapist or a therapist in our office.
When will the Waitlist open?
Our waitlist is closed. We anticipate accepting new clients SPRING 2024
How do I add my child or I to the Waitlist?
When the waitlist reopens, contact our office at (209) 968-1707 to complete an initial screening with our staff. Should we have a clinician that can meet your needs, we will request basic information including
(1) Your name or your child’s name and age
(2) Contact information
(3) Permission to follow up with you regarding waitlist status
We can also provide you with additional resources for you to explore in the meantime, should you choose to do so. We do ask, however, that if you schedule with another provider, please contact our office so we may remove your name from the waitlist.
When should I expect follow up regarding the waitlist status?
Waitlisted individuals will be given priority and be contacted via phone to inform you of appointment availability. You will be given approximately 48 hours (business hours) to contact our office to schedule. Upon making contact with you, we will offer you the next available appointment and schedule you with your preferred therapist or a therapist who can best meet your needs.
If we do not hear from you within 48 business hours, we will assume you are no longer interested in services and open that spot to the next individual. However, if you have missed this window and are still interested in services, you are still welcome to contact our office and inquire about current availability. Should we be fully booked there is a possibility you may be placed back on a waitlist.
Additional Considerations:
- If you prefer we contact you by phone, please ensure your mailbox is set up and able to receive messages. You can also provide us with a secondary contact to avoid any missed communication.
- If you prefer we contact via email, please provide us with an email you check regularly and ensure your mailbox has adequate space, as we sometimes receive “the mailbox is full and not accepting messages.”
I don’t think I can wait.
If you would prefer to be scheduled sooner, we’d be happy to provide you with additional resources. You can contact our office staff at (209) 968-1707.
If you are in crisis please
- Contact your local crisis line (Tuolumne County, Stanislaus County)
- Go to the nearest emergency room
- Call the National Suicide Prevention Lifeline at 1-800-273-8255
- Call 988
Lastly
We appreciate your understanding and sincerely apologize for our inability to get you scheduled immediately. We know it is difficult to finally make the decision to seek therapy, then begin making calls only to find out you may have to wait several weeks even months before getting scheduled. Know that we do our best to get you scheduled as soon as possible.
If you feel we maybe be a good fit for you or your child and would like to be added to our wait list, contact our office at (209) 968-1707.
Thank you for your patience. We look forward to speaking with you.
Alyssa Najera
Licensed Clinical Social Worker CA BBS 86618
Chief Executive Officer
